TMA Truck Repair Intake Package

Sending a truck in for repair goes faster when the shop has the full picture on arrival. This intake package lists what to send with the unit so diagnosis is not guesswork.

A repair moves faster when the shop knows what happened before the truck rolls in. An intake package gives the technician the history, the symptoms, and the paperwork up front, which cuts diagnostic time and gets the unit back in rotation sooner.

Describe the problem

• What is wrong and when it started
• Whether the attenuator took an impact, and at roughly what speed if known
• Any fault codes or warning indicators observed
• Whether the unit is drivable or needs transport

Send the unit history

• Attenuator model and its FHWA eligibility letter
• Last re-certification and inspection dates
• Recent repairs and any recurring issues
• Chassis details: make, model, year, and odometer

Logistics

• Contact for approvals and a budget or repair authorization
• Whether a loaner or rental is needed to cover downtime
• Return timeline and where the truck goes back into service